Pak360 FAQ – Answers to Your Top Questions

On the login page, tap "Forgot password?" and enter your registered mobile number. A reset code will arrive via SMS within a minute or two. Enter that code, choose a new password, and you're back in. If you no longer have access to that number, reach out to support from within your account dashboard.

No. Pak360 allows one account per person. Duplicate accounts get flagged and may result in winnings being voided and the account being closed. If you ever lose access to your original account, contact support — they'll help you recover it rather than you needing to start fresh.

Log in and go to your account settings. Most basic details can be updated directly. For mobile number changes, you'll need to verify the new number via OTP first. If you run into any trouble, the live chat support team can walk you through it quickly.

Pak360 supports JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and other mobile wallets popular in Pakistan. All transactions are handled in PKR so there are no conversion fees or surprises. Visit the Deposit page to see the full list and current processing times.

The minimum deposit varies slightly by method but is kept low so players on any budget can get started. JazzCash and Easypaisa deposits can be as small as PKR 200 in most cases. Check the Deposit page for the exact minimums per method — they're listed clearly before you submit anything.

Most deposits reflect within a few minutes. If yours hasn't appeared after 15 minutes, first check that the payment actually went through on your JazzCash or Easypaisa app — look for a confirmation message or transaction ID. If the payment did go through on your end, contact Pak360 support via live chat and share the transaction reference. They'll trace it and sort it out for you.

Pak360 does not charge any platform-side fees on deposits. Your payment provider — JazzCash, your bank, etc. — may have their own small service charges depending on your account type, but Pak360 itself keeps deposits fee-free. What you send is what lands in your balance.

Log in, go to the Withdrawal page, choose your preferred method — JazzCash, Easypaisa, Raast, or bank transfer — enter the amount in PKR, and confirm. That's it. Your request goes into the queue and is typically processed within a few hours during business hours.

JazzCash and Easypaisa withdrawals are usually the fastest — many go through within 1–3 hours. Bank transfers and Raast can take up to one business day depending on your bank. Withdrawals submitted late at night may process first thing the following morning. You'll get a notification once the funds are on their way.

Yes, both limits apply. The minimum withdrawal is typically PKR 500. Maximum single-withdrawal limits vary by method and account tier — VIP members generally enjoy higher limits. See the Withdrawal page for the exact figures or check your account dashboard which shows your personalised limits.

The most common reasons are: an active bonus with unmet wagering requirements attached to the balance, an unverified account, entering a bank account number that doesn't match your registered name, or requesting below the minimum amount. Check your account notifications for the specific reason — it's always shown. If it's unclear, live chat can explain it in seconds.

Yes — live in-play betting is one of the most popular features on Pak360. During Pakistan Super League matches, T20 internationals, and major cricket series, you'll find real-time odds updating ball by ball. Markets include next wicket, runs in the over, top batsman, and overall match winner. Head to the Betting page to see what's live right now.

If a match is officially abandoned before reaching the minimum overs required for a result, your stake is returned in full — no winnings, but no loss either. If a Duckworth-Lewis result is declared, the bet stands and settles on the official outcome. The specific rules depend on the market type, so it's worth checking the betting rules section in your account for the fine print.

Absolutely. While cricket — especially PSL and Pakistan's international fixtures — is the most popular category, Pak360 also covers football leagues and esports titles including PUBG and FIFA tournaments. The same PKR balance works across all sports, so you can mix cricket bets with a football accumulator on the same account.

Pak360 offers hundreds of slot titles ranging from classic 3-reel fruit machines to modern video slots with bonus rounds, free spins, and progressive jackpots. The library is updated regularly with new releases. Browse the full collection on the Slots page — you can filter by theme, volatility, or provider to find what suits you.

Yes. The live casino section streams real dealers in real time — you can play live Baccarat, Roulette, Blackjack, and game show-style titles. It runs 24 hours a day so there's always a table open. The same PKR balance is used, and bets start from small amounts so it's accessible at every level.

Yes — all Pak360 slot games are fully optimised for mobile browsers on Android and iOS. You don't need to download a separate app; just open pak360.win in Chrome or Safari on your phone, log in, and the games load directly. The touch controls are smooth, and the screen layout adjusts automatically to your screen size.

New players get a welcome bonus on their first deposit — the exact percentage and maximum PKR amount is shown on the Promotions page and updates periodically. The bonus funds are credited to your account automatically once your qualifying deposit clears. Read the terms on the promotions page so you know the wagering requirement before you claim.

A wagering requirement — sometimes called a rollover — is the number of times you need to bet through your bonus amount before any resulting winnings can be withdrawn. For example, a PKR 1,000 bonus with a 10x wagering requirement means you need to place PKR 10,000 in total bets using that bonus before you can cash out. Your account dashboard shows your current progress so you always know where you stand.

Yes — most bonuses have an expiry window, typically 7 to 30 days from the date they're credited. If the wagering requirement isn't met within that time, the bonus and any associated winnings are removed. The exact expiry date is always visible in your bonuses section once a promotion is active on your account.

Every bet you place — on cricket, slots, live casino, or any other game — earns you loyalty points. As your points accumulate, you move up the VIP tiers. Higher tiers unlock better cashback rates, larger withdrawal limits, faster payout processing, and exclusive promotions. Check the VIP page for the full tier breakdown and what each level offers.

VIP tiers are maintained as long as you meet the minimum activity threshold within a rolling period — typically a calendar month or quarter depending on your tier. If your activity drops below the threshold, you may move down one level rather than losing your status entirely. The VIP page explains the maintenance requirements clearly for each tier.

Yes — accumulated VIP points can be converted to bonus PKR credit at a rate that improves with your tier level. The conversion is done through your account dashboard under the VIP/Rewards section. Points can also unlock free spins on selected slot games and priority access to special promotions.

Pak360 uses encrypted connections (HTTPS/TLS) for all data transmitted between your device and the platform. Your payment details are handled through secured payment gateways and are never stored in plain text. Always make sure you're logging in from the official pak360.win address to avoid phishing sites. If you ever receive a suspicious message claiming to be from Pak360 and asking for your password, ignore it — the platform never requests passwords via SMS or calls.

You can set daily, weekly, or monthly deposit limits directly from your account settings under the Responsible Gaming section. Session time reminders are also available. These tools are there to help you stay in control — set a budget in PKR that you're genuinely comfortable with and stick to it. Gaming should always be entertainment, not a financial strategy.

Pak360 offers a self-exclusion option in the Responsible Gaming section of your account settings. You can choose a cooling-off period of days, weeks, or months — or opt for a longer-term exclusion. During this period, you won't be able to log in or place bets. For more guidance, visit the Responsible Gaming page. You must be 18 or older to use this platform.